Refund & Cancellation Policy

Once a payment on RankMyContent is successfully processed, it is final. We do not offer refunds, credits, or cancellations for any reason, including if your content is later outbid and drops in rank, if the board closes before you intended to top up again, or if you simply change your mind after paying.

A payment immediately and irrevocably secures your content's position on that day's leaderboard the moment it's confirmed — the service (a slot or rank on a live, time-limited board) is delivered instantly and in full at the moment of payment, so there is no remaining service left to cancel or refund.

If a listing is removed for violating our Terms of Service (for example, prohibited content), any payment already made for that listing is forfeited and will not be refunded.

If you were charged but don't see your content reflected on the leaderboard, or you believe you were charged more than once for the same submission in error, contact us at runonwheels@gmail.com with your payment ID (shown in your Razorpay receipt) and we'll investigate against our payment records. Genuine technical errors of this kind — money taken with no corresponding listing created — are handled case by case and may be corrected or reversed at our discretion; this is separate from, and does not apply to, a listing that was successfully created and later outbid.

Disputing a legitimate charge with your bank or card issuer instead of contacting us first may result in the associated listing being removed and future submissions from you being blocked.

Questions about a payment: runonwheels@gmail.com